Pitt Law Information Technology Updates

University Computer Labs Interim Hours

matthewk — Mon, 27 Apr 2009 16:08:46 -0400

Interim Hours for the University Computing Labs started today. During this period the Hillman Library Computer Lab will be open during the following times

Date	Time
Monday, April 27th - Friday, May 1st	8:30am - 5pm
Saturday May, 2nd	10am - 6pm
Sunday May, 3rd	Closed

Regular University Computer Lab Hours will resume on Monday, May 4th.

Each student has received an additional 50 pages to their Law School Quota for the Exam Period.

The Computer Lab in the Barco Law Building will be open the during the hours of operation for the Library (http://www.law.pitt.edu/library).

Good Luck on Exams!

Updated Securexam Student v.6.4.11 Available

matthewk — Thu, 23 Apr 2009 10:38:28 -0400

The latest versions of the exam software, Securexam Student are now available to download from the Extranet(https://extranet.law.pitt.edu).

PC users should upgrade and test the latest version, 6.4.11, before the beginning of the Exam period. Among the fixes in the new version is the ability for students with the 64-bit version of Vista to use the transfer utility.

Mac users do not need to upgrade unless they did not install the newest version in the Fall.

Exam Software Training 4/23

matthewk — Thu, 23 Apr 2009 09:35:56 -0400

Training Sessions for the Exam Software will be on 4/23. Training is only required for students who have NOT used the software before.

Time (start - end) Location

Mac Users 12:30 p.m. - 1:00 p.m. Courtroom

PC Users 1:00 p.m. - 1:30 p.m. Courtroom

New Student Help Hours

matthewk — Wed, 25 Mar 2009 15:51:28 -0400

The IT Department will be available at the following times to diagnose student computer issues.

Monday 9am - 11pm
Wednesday 1pm - 3pm
Friday 9am - 11pm

or by scheduling an appointment by e-mailing lawit@pitt.edu

For data backup and recovery, PittNet networking assistance, software installation, and virus and spyware removal contact OSCAR(Off-campus Student Computer Assistance and Resources). OSCAR is located in 108 Bellefield Hall. To schedule an appointment call the Help Desk at 412 624-HELP [4357].

For student Account and E-Mail Issues contact the Help Desk at 412 624-HELP [4357].

For Law School Computer Lab, Exam Software and Extranet issues contact lawit@pitt.edu

Update your Junk Mail Filters to accept all mail from Pitt Law Mailing Lists

mfrey — Wed, 11 Feb 2009 16:51:18 -0500

We have made some changes to the Pitt Law Mailing Lists in order to ensure that messages do not end up in the Postini Junk Filter. All messages from the Mailing Lists now come from the address lawlists@pitt.edu.

To make sure that all Pitt Law Mailing Lists messages go directly to your Inbox, simply add lawlists@pitt.edu to your Approved Senders list in your Junk Filter. Follow along with the screencast tutorial below...

And do not worry, the actual sender's e-mail will still appear in the From: field so a quick glance will let you know who the message is from, and Replies will go to the actual sender.

SecurExam Transfer Utility incompatible with 64-bit Vista

matthewk — Sun, 07 Dec 2008 10:43:36 -0500

Problem: Students using the 64-bit version of Wndows Vista will most likely receive the following error in the status field when attempting to upload their exam...

Could not load file or assembly 'SesFileValidators, Version = 1.0.0.0, Culture = neutral, PublicKeyToken = null' or one of its dependencies. An attempt was made to load a program with an incorrect format.

To check if you have the 64-bit version of Vista open Computer from the Windows Menu and click on System Properties in the toolbar. In the middle of the window there will be a section titled System Type that will identify your version of Vista as either 64-bit or 32-bit.

Fix: Students affected by this issue can upload their exams manually through http://www.planetssi.com.

1. Go to http://www.planetssi.com in your web browser.

2. Click on "Exam Center" on the left hand menu.

3. Locate your class under "Classes and Exams" near the bottom of the page (note, your class will not show up until you have completed your exam).

4. Click the "Upload" button next to the class you want to upload your exam for.

5. Click "Browse". Locate your exam file saved on the Desktop of your computer. Select the file and click "Ok".

6. Click "Upload" again to transfer your exam.

7. You will receive an "Exam submitted successfully" confirmation dialog box.

Fixing a Blank Desktop after running SecurExam

matthewk — Sun, 07 Dec 2008 09:45:50 -0500

A few students have reported that running the Securexam Software freezes their computer, and on a restart their computer boots to a blank desktop with no Start Menu or task bar. If you are experiencing this problem, follow these instructions to restore your Desktop.

1.    Press the Ctrl + Alt + Delete keys on the keyboard.
2.    Click the Task Manager button if the Task Manager is not the first window to appear.
3.    Select the “New Task (Run…)” command on the “File” menu.
4.    Type the word “regedit” and click OK.
5.    Click “Continue” if necessary.
6.    Open the “HKEY_LOCAL_MACHINE” folder.
7.    Open the “Software” folder.
8.    Open the “Microsoft” folder.
9.    Open the “Windows NT” folder.
10.    Open the “Current Version” folder.
11.    Click on the “WinLogon” folder to select it.
12.    On the right side of the Registry Editor window, right-click the “Shell” item and select the “Modify” command.
13.    Change the “Value data” field to “explorer.exe”.
14.    Close the Registry Editor.
15.    Press the Ctrl + Alt + Delete keys on the keyboard.
16.    The first window that appears (either the Task Manager or the Security window,     depending on the operating system) may have a button or menu item to restart the computer. If so, select it.
17.    If there is no option to restart the computer, display the Task Manager.
18.    Select the “New Task (Run…)” command on the “File” menu.
19.    Type the word “cmd” and click OK.
20.    In the Command Prompt window, type the command “shutdown –r” and press the Enter key.

After restoring your Desktop, please stop by our office in Rm 425 of the Barco Law Building (M-F 8:30am-5pm) so that the IT staff can identify the underlying cause.

Exam Period Lab Hours and Printing - Fall 08

matthewk — Thu, 04 Dec 2008 15:19:57 -0500

During the Exam Period the Law School Computing Lab will be open the same hours as the Barco Law Library, but will close 15 minutes prior to the Library closure.

University Computing Labs will operate under normal hours until Saturday, December 13th. All University Labs will be closed on Sunday, December 14th, and will begin Interim Hours on Monday December 15th. During this time (Dec 15th-Jan 4th), the University Lab in Hillman Library will be open during Hillman Library's hours of 8:30am-5pm.

Due to the limited hours of the Univeristy Computing Labs during the second week of the Law School Exam period, students will be provided with 150 additional pages to their Law School Print quota. These pages will be credited at the beginning of the Exam Period.

Exam Software Updates

matthewk — Wed, 03 Dec 2008 11:30:33 -0500

Download the latest versions of the Exam Software from the Extranet (http://extranet.law.pitt.edu)

Click on Exam Software on the left hand menu. The latest PC version is 6.4.5 and the latest Mac version is 6.03.01. Both versions include numerous improvements and fixes.

PC users can install right over the old version. Mac users should delete the SecurExam folder from their applications folder before installing the new version.

All students are urged to upgrade and test the software before exams begin. Please see the IT department in Rm. 425 of the Barco Law Building if you have any problems.

Computer Lab receives upgraded projector

matthewk — Thu, 04 Dec 2008 23:16:52 -0500

In news that is sure to please Lexis and Westlaw Reps, and students alike, the Law School Computer Lab recieved a significant upgrade in the form of a much needed new projector.