Services for Faculty and Staff
The Information Technology Department provides desktop and network support to Pitt Law faculty and staff. To report a problem or request support, please fill out the IT Request Form or e-mail firstname.lastname@example.org.
Classroom technology and audio-visual services are available by request. Please fill out the IT Request Form or e-mail email@example.com at least three days prior to the event.
Services for Students
The Information Technology Department provides support services for users of the Pitt Law Computing Lab located on the 4th Floor of the Barco Law Building. For any issues concerning the computers in the computer lab please fill out the IT Request Form or e-mail firstname.lastname@example.org. For problems with the Self Service printer please report the problem to the University Help Desk via email@example.com or 412-624-HELP.
The Pitt Law Computing Lab also participates in Pitt Printing. Pitt Printing enables students to send print jobs from any location to the Pitt Print station located in the lab. Pitt Printing software is available for 32-bit and 64-bit versions of Windows XP with SP3, Windows Vista, Windows 7, and Windows 8 as well as Mac OS X 10.4 and higher. To use the service, install the required Pitt Printing software from the Software Download Service at My Pitt. Next, send a print job to the Pitt Print queue. Finally, print your job from one of the Pitt Print stations. If you require any assistance with it, please contact the University Help Desk via firstname.lastname@example.org or 412-624-HELP.
The Barco Law Building provides Wifi internet access throughout the building. Help Sheets with step by step configuration instructions are available at http://technology.pitt.edu/service/connect-to-wireless-pittnet and on the table outside of our office. To report any problems with the Wireless Network please report the problem to the University Help Desk via email@example.com or 412-624-HELP.
The Information Technology Department provides limited support for student laptops. We are happy to provide technical assistance and advice to students concerning University software and network configuration.
Depending on the severity of the problem and whether the issue is hardware or software related, we may direct you to seek further assistance through your manufacturer or to CSSD Student Computing. The consultants are students at the University of Pittsburgh who can help with campus network connections, virus and spyware removal, software installation, data backups, and much more. Service is provided by appointment or walk-in:
- To schedule an appointment, contact the Technology Help Desk at 412-624-HELP .
- Walk-in service is available at the Towers Lobby Support Center or the University Store on Fifth.
- If you live in the residence halls, Student Technical Consultants are also available to provide in-room technical support. To schedule an appointment, contact the Technology Help Desk at 412-624-HELP .
Please feel free to stop by the IT office (Rm. 425) with any questions and concerns you may have. We are available 8:30 am to 5 pm, Monday through Friday.
For exams allowing laptops, students are not required to come to the Registrar's Office to sign-up for those exams they wish to take on their laptop. However, in order to take your exams on your laptop, you must have downloaded and installed the ExamSoft SofTest software and watched the appropriate training video for your platform. See Exam Laptop Information.
For technical support with ExamSoft SofTest software, please contact ExamSoft here.