Exam Frequently Asked Questions


Under what circumstances can I reschedule an exam?

Please contact Vice Dean Hamoudi.

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How will I be accessing my take-home exams?

For “traditional” take-home exams (i.e., those that you are permitted to work on for 24 hours or longer), you will access your exam through ExamSoft, using their web-based platform for accessing take-home exams. There is no special software needed to access and download take-home exams. Once downloaded, you will work on the exam in the word processing program on your own computer and then upload your answer once you have completed the exam.

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Can I access my take-home exam over the weekend?

You may not access take-home exams over the weekend. Access is restricted due to the unavailability of IT assistance with downloading exams and uploading answers over the weekend.

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Do I need to be connected to the Internet during the entire time that I work on my take-home exam?

You do not need to be connected to the Internet during the entire time that you are working on an exam. You only need to be connected to the Internet when you download the exam before you start working on it and when you upload your answer after you finish working on it.

If you encounter difficulties either downloading the exam or uploading your answer, please call the IT Department immediately at 412-624-5699 to seek help with your problem.

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Am I restricted in any way when writing a take-home exam downloaded from ExamSoft?

No. For take-home exams downloaded using the ExamSoft platform, you will be working on your exam as you would a take-home exam that you picked up in hard copy from the Registrar’s Office. In other words, you will be using MS Word or another word processing program to type your answer. When you have completed your exam, you will upload your answer through ExamSoft.

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Can I print out a copy of the exam questions and of my answer?

For take-home exams downloaded from ExamSoft, you will be able to print out a copy of your exam and your answer.

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Where can I find the video tutorials on using ExamSoft?

The video tutorials for ExamSoft can be found here.

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What is the difference between In-Class (Secure) and Take-Home Exams?

Take-home exams are files downloaded from examsoft.com/pittlaw on the Courses tab. These files are worked on and then uploaded during the designated upload time window. (Note: Course will not show until the exam start time. If you log on at 8:59am with a 9am start, you will not see it until you log out and log back in.)
Where the download is in the ExamSoft window

Secure exams (also known as in-class exams or remote in-class exams) are completed within the software Examplify.
Where the exams are in Examplify

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What is my mock exam ID and password?

Exam ID:  1234 (or make it up)
Password: mock123

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How do I obtain my exam ID for midterms or final exams?

All exam IDs are emailed to students prior to the exam.

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Can I use my tablet or phone to complete my exam?

No Virtual Machines, Linux or Chromebooks, tablets, phones

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What is the DocuSign Exam Software Training Statement?

The Training Statement is required by all students who use a laptop to take an exam with Examplify. It certifies that you have watched the video training. Many issues and questions arise due to lack of having watched the video.

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I was in the middle of an exam and my computer crashed. Now what?

During the crash: Take a deep breath. Your exam is backed up every 30-60 seconds. Just hold down the power button and wait for the computer to shut off. Then power it back on, log in and wait for Examplify to relaunch.

Post exam: Did you disable your antivirus before launching Examplify? Please also run a malware scan.

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I can't upload my take-home exam before the window closes, because I either can't log in or the website won't load.

Email IT and the Registrar your file and keep trying even after the exam window has ended.

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My professor said my exam is in TWEN.

TWEN is separtely supported by Susanna Leers.

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I can't access Box or OneDrive during an in-secure exam.

Your exam is not secure, but doesn't allow Internet. Note that if the exam does not allow Internet, you must store a local copy of your notes and any other files you may want to access if they are stored in Box or OneDrive.

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How do I view exam results in ExamSoft?

  1. Log on to the ExamSoft web portal.
  2. In ExamSoft web portal, click Courses.
  3. Click on the course you wish to see results for.
  4. To view released results, click on the graph icon next to View Results on the course page.
  5. The results will be displayed on a new browser tab.

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